FLOWer is a complete system that includes all of the components you need to build your own case handling system. Many organisations, both large and small, already use FLOWer for their workflow. FLOWer is easy to adapt to the specific needs of your business, helping you to optimise performance.
The best examples are in the live implementations, however, the software has also been tested by independent scientific research where it compares favourably with other workflow systems. Extensive research has been performed by Professor Van der Aalst from the University of Eindhoven. Prof. Van der Aalst showed that FLOWer stands out in the workflow and case handling arena. Even the most complex workflow patterns and structures are supported by standard FLOWer functionality.
Unique Features
FLOWer stands out as a case handling system in five main areas:- Its clear, graphical representation of the status of each case which gives an overview of the case as a whole
- Its three-layered authorisation model which allows you to handle exceptions as the case progresses
- The unique division between distribution and task control (in particular authorisation), which allows you to process similar cases at different locations in different ways
- The option to search for a case by many criteria, giving you the option to view or edit
- Its data driven approach, whereby you can determine the progress of a case by using the information to hand
The FLOWer management tool can be used to assign roles to employees and distribute work throughout the organisation. All this is done independently from the process. This means you can modify the organisation without the need to change the processes.